How to Bargain for the Best Deal, From Broadband to Travel | money


Try it

It may not come naturally to you, but many companies are open to haggling, so don’t rule it out. You want to make a sale, even if the profit margin is slightly lower, so a price tag shown isn’t necessarily the final price. No contract is formed until the money has changed hands. The worst thing that can happen when haggling is a salesperson saying no.

Earlier this year, Which? surveyed broadband customers found that those who haggled saved an average of £85 a year – a 20% discount. The savings were even greater for people who have a combined broadband and TV package: £128 a year on average.

Jenny Ross, the which one? Money Editor says so in his Online shopping research It turns out that people could sometimes get discounts of up to 20% from popular retailers simply by asking for a better price through the company’s online chat feature.

Could haggling with your hotel result in a bottle of champagne on arrival? Photo: François Nascimbeni/AFP/Getty Images

She adds: “You could also save money on your next vacation by haggling with your travel agent or calling your hotel directly instead of checking the price online. This could result in a discount, a free upgrade or even a bottle of champagne on arrival.”

Please investigate

Have as much information on hand as you begin your negotiation. For example, look at competitor prices by checking comparison websites such as Google shopping, Kelkoo and PriceRunner.

Michelle Bailey who writes these time and pennies blog, haggled over £600 off the price of new windows and doors by speaking to several companies and seeing what prices they were asking.

Or Goren, the editor of the cable breaker blog, says: “Before you call, write down two numbers – the maximum you are willing to pay and the minimum you are willing to pay. These numbers should guide you when haggling.”

He advises that if you stay focused and within the limits you set, you’re more likely to win.

Go with ideas

Consider the cost, but also consider what you might accept as well. Could the company throw in something that would improve the deal for you? batteries? sofa cushions? A few extra contract months?

However, Claire Stitt from the website Stapo’s frugal lifehacks says you should think about what you actually want and need. “A phone contract with 500 text messages a month is useless if you normally only send 10,” she says.

Modern gray sofa with lamp
Would the company be willing to add something that would make the deal better for you, like: B. Sofa cushions? Photo: Mihalis_a/Getty Images/iStockphoto

Outline the benefits

A negotiated deal is a win-win situation. The dealer gets a sale they might not otherwise have made, and you get a good price. Try to show the trader the positive effects that selling could have in the future. Shilpa Panchmatia is a retired entrepreneur who teaches people how to grow their business. When booking a hotel deal for a conference, she pointed out that she would be booking rooms in bulk every month for a year and got the manager to waive the room rental. “The secret was to show that [manager] the bigger picture and how he would benefit from it,” she says.

For example, consider bulk booking rooms for a one-night stay at a wedding – a venue may offer a discount in exchange for a guaranteed number of rooms booked.

Choose your moment

Try going into a store during its quiet time when no one is pressuring you to move on.

If you’re buying a car, go to the showroom towards the end of the month, possibly the last Thursday. Becky Derbyshire running the lifestyle blogger UK Website that recently haggled for their Ford Fiesta. She says sellers are often desperate to meet monthly goals, so they may well lower prices.

Polly Arrowsmith has been haggling for years, including with companies like Harrods and Prada. Her successful negotiations include saving hundreds of pounds from a dishwasher and furniture. A lot of her gains have come from knowing when the sales are coming, so she knows retailers will be ready to squeeze their margins.

Build a good relationship

Remain cool, calm, polite and assertive. Say you’re a cash buyer or can pay today to show you mean business. Most importantly, make sure you start the haggling process with the person who is authorized to do business.

Stay in a good mood. People are more open to persuasion when you make them feel good, rather than trying to price them down. Make them want to help you.

If it’s a no or you can’t get the discount you want, accept it gracefully and thank the person you’re speaking to for their consideration. Eventually you may come back to haggle for something else.

Negotiate an extension

If you threaten to leave a company when a contract or subscription expires, you will often be offered an offer to stay. Don’t just accept it – check out the offers for new customers and claim one if you’re a loyal customer.

Insurers are now prohibited from offering policyholders a higher price to renew their home or car insurance than they would to a new customer. However, this does not mean that you will be offered the cheapest price. So inform your provider about the prices of the comparison sites that they have to undercut.

If you complain, haggle

If you need to complain about a service, e.g. B. Problems with your broadband connection, request both a discount and compensation. I did this recently and got a six month refund, a free upgrade for a year and a wifi booster.

Offer cash payment

Stores typically charge 1-4% of the transaction value when you pay for something with a credit or debit card. Although traders may have to pay to deposit cash into a bank, the cost can be less, so it’s worth offering as part of your conversation.

Five stacks of newly minted one pound coins arranged in increasing height on top of British pound notes.
When haggling, mention cash payment. Photo: Rosemary Calvert/Getty Images

Reach out to small businesses

Brad Burton is a motivational business speaker who founded Network Central, a business networking organization. He says it can be a lot easier to haggle with smaller companies because they have the flexibility that comes with a smaller chain of command and are often hungrier to sell.

“When it comes to negotiation, offering immediate or short payment terms is always a good place to start to help with liquidity issues,” he says.

“Don’t make inappropriate offers. Understand that every business has to make a profit and they offer a product or service that you want and/or need – so be respectful.”


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